Q1: When should the flood panel be deployed?

A1: The flood panel should be deployed after a typhoon alert or heavy rain flooding alert is announced.
Q2: What is the material of flood panel?

A2: The main material of the flood panel is aluminum alloy, accessories are made of stainless steel, and rubber strip is made from EPDM.

Q3: Is flood panel rust resistant?

A3: Yes, besides using stainless steel material, surfaces of aluminum alloy materials are all anodized.

Q4: How thick is the panel?

A4: The thickness of panel is 35 mm.

Q5: Is the panel heavy?

A5: The panel weighs 2.7 kg per meter; a 3 meter panel is less than 10 kg, which is not a problem for women.

Q6: What is the maximum length of flood panel?

A6: The maximum length of a panel is 6.4 meters; however, there is no length limit for flood panel as long as middle posts are designed in the deployment.

Q7: What is the minimum/maximum height of a set of flood panel?

A7: The minimum height of a set of flood panel is 370 mm (37 cm); the maximum height of a set of flood panel is 4000 mm (4 m).

Q8: What is the lifespan of flood panel?

A8: The lifespan of flood panel is around 20~30 years under the normal circumstance.

Q9: Can I unscrew the side post from time to time? Are they removable?

A9: The side posts are designed removable; the post could be removed and leave simply the 2 cm anchoring plate of the side post on the structure.

Q10: Can I install the flood panel on riverbanks?

A10: There is job reference of Dai Chen DCAM-02 flood panel installed on riverbank; however, site survey and professional planning are still necessary for the project.

Q11: Is the flood panel internationally approved?

A11: International approvals are applying currently; BSI British standard is applied for internal test currently.

Q12: How much water pressures can the flood panel load?

A12: The testing facility in Dai Chen factory contains a W6000*H2000mm DCAM-02 flood panel, which is able to bear nearly 56 tons of water pressure. Structural calculation is available for customers’ requirement, only that the expense of calculation will be customers' responsibility.

Q13: Is there slippery hazard for the threshold?

A13: Space of threshold is not quit big, therefore the possibility of slippery is little; however, customized anti-slippery threshold is available for customers’ requirement.

Q14: There’s a spring plunge in the central of middle post base, what if someone stuck in it with high heels?

A14: The spring plunge in the central of middle post base can be fixed by flat head bolt, only have to remove the bolt before middle post installation.

Q15: Will threshold transform because of cars passing?

A15: Concrete cement will be filled into the C shaped threshold to have better traction and prevent the transformation cause by car passing. Dai Chen threshold has passed loading test conducted by Taiwan MIRDC (Metal Industries Research & Development Centre), which 2 mm thick C shaped threshold is able to load up to 80 tons.

Q16: What is the material of sealing rubber? Will it damage easily? When should I replace the rubber?

A16: The material of sealing rubber is EPDM (Ethylene Propylene Diene Monomer), with service temperature from -50 to 160 Celsius, EPDM exhibit outstanding resistance to heat, ozone, steam and weather. It is common used in car doors and windows as seals and bridges as anti-vibration pads; without artificial damage, EPDM rubber can be used for more than 10 years, Dai Chen demountable flood panel installed 18 years ago is the best proof.

Q17: How do I know if the rubber should be replaced?

A17: The rubber should be replaced when it gets cracking, crisping, hardening, elastic fatiguing or falling. (The rubber can get elastic fatiguing once it has been tightened for a long time, like more than 3 months)

Q18: How do I store the accessories of flood panel?

A18: Storage racks and lockable frames will be provided and installed on solid wall; storage racks can be installed in vertical or horizontal way, so that accessories of flood panel could be easily reached by the end users.

Q19: Can I buy the accessory of flood panel individually when it get damaged or lost?

A19: Yes, kindly contact your local representative for advice and further service.

Q20: How long is the product warranty?

A20: The product warranty is a period of one (1) year from the original invoice date.